Accessibility Statement

​

At The Needle Master, we are committed to ensuring that our website and services are accessible to everyone, including people with disabilities. We aim to provide a user-friendly experience for all visitors, regardless of technology or ability.

We continuously work to improve the accessibility and usability of our website by following best practices and relevant standards, including the Web Content Accessibility Guidelines (WCAG).

 

Measures we take

• Designing content to be clear and easy to understand

• Using readable fonts and appropriate colour contrast

• Ensuring the website is navigable by keyboard

• Providing alternative text for images where possible

• Structuring content to support screen readers

 

Studio accessibility

Our studio is located on the second floor of a Victorian building and is accessed via stairs only. Please note that there is currently no lift access.

We understand this may not be suitable for all clients. As an alternative, we offer a home fitting service for your convenience. This service is available by appointment and subject to an additional charge.

 

Ongoing improvements

We recognise that accessibility is an ongoing process, and we are actively working to enhance the experience for all clients.

 

Contact us

If you experience any difficulty accessing our website or services, or if you require information in an alternative format, please contact us:

Email: info@theneedlemaster.co.uk
Phone: +44 7929 952053

We will do our best to respond promptly and accommodate your needs where possible.

If you want, I can refine that home fitting line to sound more luxury and less transactional (so the “charge” feels more like a premium service rather than a limitation).